The Customer, if he is a consumer, has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 14 days of receiving the product.

The Customer may exercise the right of withdrawal by communicating it (within the aforementioned term) by telephone to Customer Service on 0549 963403 from Monday to Friday from 9 to 13:30 - from 14.30 to 17.30. Or by writing to the e-mail address [email protected]

The Customer has the right to withdraw from the contract on condition that the product is returned intact. It is possible to exercise withdrawal even on only part of the products purchased. The products must be returned in the original packaging, intact, not tampered with, with the label still attached, inside the original packaging, to the address: Jewit srl via Pianndolano 12 – Serravalle – 47899 Republic of San Marino. Upon its arrival at the warehouse, the product will be examined to assess any damage and/or tampering not caused by transport.
The return of the product through the announced exercise of the Right of Withdrawal involves the reimbursement of the amount of the purchased product. The direct cost of the return (COURIER COST) is always borne by the consumer.
Jewit Srl in the shortest possible time and in any case within 14 days from receipt of the goods in the warehouse will authorize the reimbursement to the Customer of the sums paid by bank transfer.

For the purposes of the return, the shipment, until the certificate of receipt in our establishment, is under the complete responsibility of the Customer. The Company is not liable in any way in cases of damage, theft, loss of goods returned by shipments not insured by the Customer for the return of goods.